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Streamline Support Operations

Effortlessly Scale and Personalize Customer Service

Maximize support efficiency, minimize costs, and deliver outstanding experiences. Our innovative solution empowers you to scale your customer service operations seamlessly while keeping expenses in check. Premium customers enjoy the added advantage of dedicated live chat support with knowledgeable agents for prompt assistance, ensuring their satisfaction.

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Frequently Asked Questions

Find answers to common questions about Pixel Desk

  - Complete your business profile, engage actively with customers, adhere to policies, and provide excellent customer service.


  - It's recommended to use a dedicated WhatsApp Business account to avoid limitations and ensure compliance with WhatsApp’s policies.


  - As of the last update in September 2021, there was no fee. However, some WhatsApp Business features may incur costs.


 - You will receive a notification with the reason for rejection. Address the issues and reapply for verification.


  - Documents such as a business license and proof of address may be required. The specific documents vary by region and business type.


- The process may take several weeks. Ensure your business profile meets all requirements.


 - Criteria may include having a complete business profile, adhering to policies, and demonstrating an active and legitimate business presence.


 - Ensure your business meets WhatsApp’s eligibility criteria.


   - Open the WhatsApp Business app, go to Settings > Business settings > Verify Business, and follow the instructions.


  - It enhances the credibility and trustworthiness of your business, helping customers identify your business as a verified presence on WhatsApp.


 - It's a process that verifies the authenticity of a business account on WhatsApp, adding a green verification badge to signify genuineness.

Unlock Exceptional Support from Our Expert Agents

Welcome to Pixel Desk, where our support ticket software transforms issue resolution into a seamless experience. Effortlessly create tickets, capturing the essence of your concerns—be it technical glitches, electronics queries, or management challenges. Customizable categories empower administrators to tailor the support experience, ensuring targeted responses. Our dynamic ticket management features streamline workflow, reducing resolution times and enhancing user satisfaction.

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Unlock Exceptional Support from Our Expert Agents

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Our friendly team is here to help.

support@mbgcard.com

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Mon-Fri From 10am to 6pm

+91 9589200458

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Come say hello at our office HQ

Chamber no. 3 4, samdariya aadarsh building, damoh naka jabalpur