What Are Error Logs

Error Logs are records of issues or failures that occur within a system, application, or chatbot. They help in diagnosing and troubleshooting errors by providing detailed information about what went wrong.

Uses of Error Logs

• Identify and resolve system or chatbot failures.
• Track issues related to message delivery, bot actions, or integrations.
• Improve performance by analyzing recurring errors.

Where to Find Error Logs?

You can access Error Logs by following these steps:

1. Go to the Flow Section

   • Navigate to the Flow section in your dashboard.

2. Locate the Error Logs Option

   • Within the Flow section, find and click on Error Logs to view recorded issues.

3. Analyze the Logs

   • Check the error details, timestamps, and affected processes to identify the cause of the issue.

By reviewing error logs, you can quickly diagnose and fix problems, ensuring smooth chatbot and system functionality.