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Facebook Comment Automation

Analytics Facebook Comment Automation

Facebook Comment Automation

How to Add Facebook Comment Automation

Facebook Comment Automation allows you to automatically respond to comments on your Facebook posts. This feature helps improve engagement by sending private replies, public replies, and automated responses to user comments.

Step-by-Step Guide to Setting Up Facebook Comment Automation

Step 1: Open the Facebook Comment Automation Tool

  • Go to the Tools section in your MBG Dashboard.
  • Locate and click on "Facebook Comment Automation".

Step 2: Select the Post to Track Comments On

  • Choose the Facebook post where you want to enable comment automation.

Step 3: Configure Automatic Replies

  1. Private Reply to Comment

    • Enable this option if you want to send a private message in response to a comment.

  2. Public Reply to Comment

    • Enable this option to send a public comment under the user’s comment.
    • Example: "Thank you for your valuable comment!"

  3. Reply to Specific Keywords (Optional)

    • Add specific keywords that will trigger an automatic response.
    • Example: If a user comments “Interested,” you can set an automated reply like “Thank you! Please check your inbox for details.”

Step 4: Set Up Advanced Options (Optional)

  • Exclude Comments with These Keywords – Prevent automated replies to certain words.
  • Hide Comments with These Keywords – Hide specific comments from public view.
  • Only Reply to New Contacts – Avoid responding to users who have interacted before.
  • Reply Only Once Per Post – Ensures that users receive only one reply per post.
  • Like the User’s Comment – Automatically like the comment after replying.
  • Reply to Users Who Commented on Other Posts – Extend automation to other posts.
  • Don't Reply to Replies to Comments – Prevent replies to threaded comments.
  • Track If a User Tags Other Users – Monitor and reply if a user tags someone.

Step 5: Choose When to Reply

  • Immediately – Send the reply as soon as a user comments.
  • Delay Response – Set a specific time delay before responding.

Step 6: Save and Activate the Automation

  • Review all settings and click "Save".
  • Your Facebook Comment Automation is now active!

Conclusion

By setting up Facebook Comment Automation, you can effectively manage engagement on your posts, respond to customers faster, and improve interaction without manual effort. Use advanced options to refine responses and create a more interactive experience for your audience. 🚀